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Our business model and value creation

CAPITAL INPUTS

FINANCIAL CAPITAL

  • Leverage
  • Working capital management
  • EBITDA

INTELLECTUAL CAPITAL

  • Own IP platforms
  • OEM capability
  • Specialised and bespoke solutions
  • Technological expertise

HUMAN CAPITAL

  • 7 333 employees
  • Superior market expertise and sales capability
  • Entrepreneurial culture
  • Level 1 BBBEE

SOCIAL AND RELATIONSHIP CAPITAL

  • Scale and capability
  • Strategic relationship with key tech partners
  • Preferential procurement
  • Long-term SED partners
  • Strong governance culture

NATURAL CAPITAL

  • Energy and water used

OUR BUSINESS MODEL AND STRATEGY

Create
liquidity

Drive growth of
central iOCO business

Turnaround
NEXTEC

iOCO VALUE PROPOSITION

OEM Driven Strategy

Defensive play – enabled by EOH market expertise, sales and implementation

Software Reseller

Enterprise Applications

Mature industry,
franchise model

Own IP Driven Strategy

Enabled by own IP and multiple technology partners

Sales
Multi-BU Solution Sales
Advisory

AppDev

Data Architecture & Analytics

Automation/ AI/IOT

Quality Assurance/ Testing

Cloud Solutions and Infrastructure

Manage and Operate

Compute

Network/Connectivity

Future Platforms (e.g. SME; People Portal; BI (payments/ invoices)

Security

Influenced by evolving trends of Data, Cloud, Automation driving the need for bespoke dev and everything aaS

OEM Driven
Engine Room
Specialised Solutions

CAPITAL OUTCOMES

Optimise
cost base

Scale IP
assets with right partners

NEXTEC VALUE PROPOSITION

NEXTEC focuses on
two main pillars:

People
Outsourcing
Solutions

Supplying solutions around recruitment, staffing, training and development and change management

Intelligent
Infrastructure
Solutions

Designing, installing, managing and creating bespoke data platforms using the latest OEM technology solutions in the infrastructure environment across multiple sectors

OUR INPUTS

FINANCIAL CAPITAL

  • Revenue R11 277 million
  • Net working capital improved by R251 million to R332 million for FY2020
  • Core Normalised EBITDA R827 million

INTELLECTUAL CAPITAL

  • Continued progress in consolidating and aligning businesses

HUMAN CAPITAL

  • Launched a new employee value proposition (EVP)
  • R36.7 million invested in training

SOCIAL AND RELATIONSHIP CAPITAL

  • Engaged in 224 learnership programmes for unemployed people. EOH provided R11.8 million in support of e-DEAF learnership and AET programmes
  • Level 1 B-BBEE status retained

NATURAL CAPITAL

  • Lower energy and water use due to the reduction in number of buildings and company vehicles used and COVID-19 lockdown
  • Carbon footprint reduced by 39%

CAPITAL TRADE-OFFS

Creating value involves accepting the inevitable trade-offs between the various capitals as we conduct our business activities. Significant trade-offs during the 2020 financial year are shown below:

During the year, we exited a number of non-core assets that were either too balance sheet intensive in terms of credit lines or that had a high risk profile. This reduced the intellectual capital available to the Group through these businesses, but released funds to repay debt ahead of schedule, increasing financial capital. Disposal and exit of the buildings and equipment linked to these businesses reduces manufactured capital as well as our environmental footprint.

Over the last two years, EOH has made a significant investment in resources to improve and enhance governance, risk and compliance in the Group. While this cost represents a reduction in financial capital, the additions increase the human and intellectual capital in the Group and help to safeguard its reputation (social and relationship capital).

Work done pro bono, such as the development of web solutions for the Solidarity Fund and B4SA, resulted in reduced financial capital available for other initiatives. However, the response by EOH’s businesses to support customers, government and society during the COVID-19 pandemic demonstrates the intellectual capital available to the Group and increased social and relationship capital.

Following the COVID-19 lockdown, employees and contractors receiving more than R250 000 a year were asked to make a three-month salary sacrifice to preserve cash. This represents a tradeoff between the Group’s human capital and its financial sustainability.



Financial Services
Telecoms
Health
Industrial
Public Sector